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Senior DHS official ‘very angry’ when colleague suggested robodebt needed ‘major response’, inquiry told


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Compliance manager tells royal commission she was ‘unable to influence’ boss away from ‘deliver the numbers’ direction

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A senior public servant was “very angry” when she was told the robodebt scheme required a “major incident response” from the Department of Human Services, a royal commission has been told.

The commission is investigating why and how the unlawful Centrelink debt recovery scheme was established in 2015 and ran until November 2019, ending in a $1.8bn settlement with hundreds of thousands of victims.

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Continue reading…Compliance manager tells royal commission she was ‘unable to influence’ boss away from ‘deliver the numbers’ directionGet our morning and afternoon news emails, free app or daily news podcastA senior public servant was “very angry” when she was told the robodebt scheme required a “major incident response” from the Department of Human Services, a royal commission has been told.The commission is investigating why and how the unlawful Centrelink debt recovery scheme was established in 2015 and ran until November 2019, ending in a $1.8bn settlement with hundreds of thousands of victims.Sign up for Guardian Australia’s free morning and afternoon email newsletters for your daily news roundup Continue reading…