Super fund boss and Google Cloud global CEO issue joint statement apologising for ‘extremely frustrating and disappointing’ outage
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More than half a million UniSuper fund members went a week with no access to their superannuation accounts after a “one-of-a-kind” Google Cloud “misconfiguration” led to the financial services provider’s private cloud account being deleted, Google and UniSuper have revealed.
Services began being restored for UniSuper customers on Thursday, more than a week after the system went offline. Investment account balances would reflect last week’s figures and UniSuper said those would be updated as quickly as possible.
Continue reading…Super fund boss and Google Cloud global CEO issue joint statement apologising for ‘extremely frustrating and disappointing’ outageFollow our Australia news live blog for latest updatesGet our morning and afternoon news emails, free app or daily news podcastMore than half a million UniSuper fund members went a week with no access to their superannuation accounts after a “one-of-a-kind” Google Cloud “misconfiguration” led to the financial services provider’s private cloud account being deleted, Google and UniSuper have revealed.Services began being restored for UniSuper customers on Thursday, more than a week after the system went offline. Investment account balances would reflect last week’s figures and UniSuper said those would be updated as quickly as possible. Continue reading…